To Our Valued Customers,

At Target Pest Control, our core values focus on putting people first and doing what’s right. Our
top priority is the well-being of our customers, our team members and the communities we
serve

With so much attention on coronavirus (COVID-19), we want to assure you we are taking
extensive steps to help ensure your health and safety when our technicians visit your home. We
continue to follow recommendations from the Centers for Disease Control (CDC) for cleaning
our Service Centers regularly, and we are closely monitoring CDC reports for updates on
coronavirus and how it might impact our communities.

As part of our protocols, we have continued to emphasize our commitment to the health and
safety of our employees and customers by implementing additional measures to conduct
business within our Service Centers – including the use of technology to allow Team Members
to minimize travel and eliminate large group meetings/training sessions. We have also
instructed anyone who is not feeling well to stay home out of an abundance of caution and to
self-monitor their symptoms.

In addition, actions we have taken over the last several years with our service and treatments
for your home, along with advancements in technology, allow us to care for your home with
minimal interruption to your living space. We hope this will provide confidence for you and our
other Customers in our ability to continue protecting your home and family.

Thank you in advance for trusting us as we navigate this challenging situation one day at a time.
It is our hope that with reasonable precautions – both in our Service Centers and with our Team
Members – that the impact of COVID-19 will be minimal and we will continue to enjoy our
beautiful springtime

Sincerely,
Jake Chandler
-Vice President